Learning to Change

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In Changing Quicker we looked at reducing or removing system delays to reduce the time delay between realizing a change needs to be made, and when the change’s effects occur. Another way to change quicker involves learning to change. Learning is a process that...
Shifting the Burden – Whose Monkey is it?

Shifting the Burden – Whose Monkey is it?

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© Don Gray, 2005 – 2006 “Repeatedly curing a system that can cure itself will eventually create a system that can’t.” – Marvin’s Second Great Secret, Jerry Weinberg “Don, the software’s locked up again! Can you come up...
How Did This Happen?

How Did This Happen?

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© Don Gray 2005, 2010 It was Saturday afternoon when the house phone rang. “Don, this is John. I know we haven’t talked in 10 years, but I have a client who has a problem.” In 20 years I’ve never had a client call and say “Don, things are...

Liar’s Contest

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In this game, the only way to win is to stop playing. ©2004, 2005 Don Gray and Gerald M. Weinberg It may look like a crisis, but it’s only the end of an illusion. – Rhonda’s First Revelation The Setup Sharkey, the sales VP of UberDenke Software...