How Did This Happen?

How Did This Happen?

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© Don Gray 2005, 2010 It was Saturday afternoon when the house phone rang. “Don, this is John. I know we haven’t talked in 10 years, but I have a client who has a problem.” In 20 years I’ve never had a client call and say “Don, things are...

Liar’s Contest

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In this game, the only way to win is to stop playing. ©2004, 2005 Don Gray and Gerald M. Weinberg It may look like a crisis, but it’s only the end of an illusion. – Rhonda’s First Revelation The Setup Sharkey, the sales VP of UberDenke Software...

Choosing Change

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© Don Gray 2003, 2010 I’ll never forget that morning even though it happened a quarter of a century ago. I was a programmer helping start up a new factory, and things had been going OK. Not great, but OK. I decided that morning on the way to the factory I was...

Don’t Just Do Something, Stand There!

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© Don Gray 2002-2022 I remember when I first started solving problems for a living. I would leap down the stairs three at a time, race to the computer room, and stare at the line printer (yes, it was that long ago) trying to determine what had happened, and what to do...