ARTICLES
Don't Mind Read – Improve How You Communicate
“Why doesn’t my manager listen when I explain the details?”
“Why doesn’t the developer just give me what I ask for?”
These questions popped out during the Tutorial at this year’s AYE Conference. Realizing the energy, Steve and I held an impromptu discussion on the topic.
Getting to Language Revisited
First, when you’re not doing email (or phone) there are more “channels” than simply “language”. Indeed, in your example you two were operating with a particularly thin communication mechanism. One of the countermeasures, I think, is having a pile of communication channels going on at once, then you can compare between.
Verifying Models
My name is Don, and I have a problem. I’m trying to make sense of my world. Sometime ago I asked myself the question, “What is the earliest indicator that something is going wrong?” And of course, I’m not happy with just a single problem, I’m looking for the answer for the base problem class, which all other problems inherit. What would you expect from an ENTP?
Force Ranking Force Dynamics
Esther Derby recently ranted about Force Ranking. I’m not an expert on force ranking, or maybe as an independent consultant I am. I’m force ranked every time I work with a client.
Getting to Language
Albert has an interesting job. He takes the manufacturing software the plant operators use, and creates simulation software to train operators. I started working with him when his company selected some new software, and he needed suggestions on how to do things like make time stop.
Debugging System Boundaries: The Satir Interaction Model
People working with systems know the interactions between the system and its environment create a tremendous opportunity for success or failure. In computer systems the interfaces between components, utilities, other systems, and the user often contain the most initial defects.