First, when you’re not doing email (or phone) there are more “channels” than simply “language”. Indeed, in your example you two were operating with a particularly thin communication mechanism. One of the countermeasures, I think, is having a pile of communication channels going on at once, then you can compare [...]
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Albert has an interesting job. He takes the manufacturing software the plant operators use, and creates simulation software to train operators. I started working with him when his company selected some new software, and he needed suggestions on how to do things like make time [...] People working with systems know the interactions between the system and its environment create a tremendous opportunity for success or failure. In computer systems the interfaces between components, utilities, other systems, and the user often contain the most initial [...] Two recent events reminded me about the minefield called communication. A friend requested some feedback which I gladly provided. In fact, I thought I did a pretty good job! Based on the reply I received about the feedback, I knew what got heard, wasn’t what I [...] I’ll never forget that morning even though it happened a quarter of a century ago. I was a programmer helping start up a new factory, and things had been going OK. Not great, but OK. I decided that morning on the way to the factory I was going to stay calm and not let anyone “get to me”. [...] I remember when I first started solving problems for a living. I would leap down the stairs three at a time, race to the computer room, and stare at the line printer (yes, it was that long ago) trying to determine what had happened, and what to do about [...] |
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Copyright © 2010 Donald E. Gray - All Rights Reserved |
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