Communications Disconnects

“Why doesn’t my manager listen when I explain the details?”
“Why doesn’t the developer just give me what I ask for?”

If you’ve ever heard these complaints—or made them–you’re not alone. Questions like these are a symptom of a communication [...]

Intake: Abstracting and Represenational Systems

We take in information from our environment in discrete steps. We abstract from the continuous data streams (aka “The Real World”) in the following [...]